Senior Product Designer

Designing Delightful Digital Ecosystems

I bridge the gap between human psychology and aesthetic interfaces to deliver high-converting, accessible, and inclusive digital products.

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Abstract creative workspace

8+ Years

Design Experience

Professional Journey

A track record of leading design initiatives, mentoring teams, and scaling product experiences for millions of users.

Oct 2021 — Present

Lead UX/UI Designer

NexusFin Technologies

  • Spearheaded a complete UI overhaul of the core banking app, directly contributing to a 45% increase in user retention.
  • Architected and deployed a comprehensive Design System in Figma, reducing developer handoff time by 30%.
  • Mentored a team of 4 junior designers, establishing weekly critique rituals and growth pathways.
  • Championed accessibility, achieving WCAG 2.1 AA compliance across all consumer-facing web portals.
Mar 2018 — Sep 2021

Senior Product Designer

PixelHealth SaaS

  • Redesigned the telehealth patient dashboard, streamlining the appointment booking flow and reducing drop-offs by 28%.
  • Conducted extensive A/B testing and user interviews (50+ sessions) to validate product assumptions before engineering phases.
  • Collaborated directly with the C-suite to translate business KPIs into actionable product roadmaps.
Jun 2015 — Feb 2018

Digital Designer

CreativeBlox Agency

  • Delivered 20+ responsive web design projects for diverse clients ranging from e-commerce startups to local NGOs.
  • Created high-fidelity interactive prototypes using ProtoPie to communicate complex micro-interactions to frontend developers.
  • Managed brand identity creation, including logo design, typography selection, and brand guidelines.

Capabilities & Credentials

A holistic blend of aesthetic sensibility, technical understanding, and strategic thinking.

Design Stack

Figma (Expert)
Sketch
Adobe Creative Suite
UI/UX Architecture
Wireframing
Design Systems

Prototyping & Dev

ProtoPie
Principle
HTML5 / CSS3
Webflow
React (Familiar)
Git

Core Competencies

Design Leadership
User Empathy
Agile / Scrum
Cross-functional Collaboration
Public Speaking

Education & Certifications

2011 — 2015

BFA Interaction Design

Parsons School of Design, New York

Issued 2020

UX Certification

Nielsen Norman Group (NN/g)

Issued 2022

Google UX Design Certificate

Coursera Professional Certificate

Selected Case Studies

Real-world problems solved through iterative design and user-centric methodologies.

Finance App Interface

Lumina Personal Finance

Figma ProtoPie User Research

Redefined the personal banking interface for Millennials and Gen Z. By introducing behavioral nudges and gamified savings goals, the app achieved 2M+ active users within the first year of launch.

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E-commerce Checkout Design

Aura E-Commerce Platform

Sketch Webflow A/B Testing

A comprehensive redesign of the checkout flow for a high-volume fashion retailer. Minimized friction points and introduced guest checkout, resulting in an 18% boost in overall conversion rate.

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Healthcare Dashboard Application

VitalCare Patient Portal

Adobe XD Accessibility React Native UI

Designed a highly accessible SaaS patient portal compliant with strict WCAG 2.1 AA standards. Focused on large typography, high contrast, and screen-reader compatibility for elderly demographics.

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Smart Home Control Interface

Hive Smart Home Hub

Figma Micro-interactions IoT Design

Created an intuitive tablet interface for seamless home automation control. Complex data streams (temperature, security, lighting) were visualized into simple, glanceable widgets.

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Words From Leaders

Testimonials from colleagues and managers I've had the pleasure of working alongside.

"Chloe is a rare talent who perfectly balances visual aesthetics with deep technical empathy. Her work on our design system revolutionized how our engineering and design teams collaborate. She elevates every project she touches."

Marcus Chen
VP of Engineering, NexusFin

"Working with Chloe was an absolute masterclass in user-centric thinking. She doesn't just make things look pretty; she deeply investigates the user's pain points. Her redesign of our dashboard literally saved the company."

Sarah Jenkins
Product Director, PixelHealth

"As a mentor, Chloe is patient, insightful, and incredibly inspiring. She helped me transition from a junior graphic designer to a confident UX practitioner. Any team would be incredibly lucky to have her leadership."

David Almeda
UI Designer (Former Mentee)

Let's Build Something Great

Currently open for new opportunities, freelance missions, and consulting roles. Drop me a line!

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