Hospitality Executive

Elevating Guest Experiences & Driving F&B Profitability.

Specializing in luxury venue launches, operational turnarounds, and integrating modern POS/Reservations systems to scale high-volume restaurant networks.

Discuss Your Project
Luxury restaurant dining room setting
0+
Years Experience
0M+
Annual Revenue
0
Venues Launched
0
Avg Guest Rating

Career Trajectory

A decade of progressive leadership in luxury hospitality, transforming concepts into highly profitable, award-winning operations.

2020 - Present

Director of F&B Operations

The Grand Luxe Hotel & Resort Group
  • Orchestrated the restructuring of 5 distinct dining outlets, optimizing labor models and driving a 35% increase in total divisional revenue within 18 months.
  • Spearheaded the migration to a unified Oracle Micros and SevenRooms ecosystem, centralizing guest data and reducing booking friction.
  • Implemented rigorous inventory controls using MarketMan, reducing aggregate food waste by 12% and improving COGS margins across all venues.
  • Designed and executed a comprehensive staff training academy, slashing front-of-house turnover by 40% in a highly competitive market.
2016 - 2020

Executive General Manager

Azure Fine Dining (Michelin Starred)
  • Maintained 1-Michelin Star status for 4 consecutive years while increasing table turnover rates by 15% without compromising the luxury service cadence.
  • Engineered a dynamic tasting menu strategy with the Executive Chef, boosting per-head average spend by 22% through strategic wine pairing integrations.
  • Overhauled supplier negotiations, securing exclusive contracts for rare ingredients while driving down overall procurement costs by 8%.
  • Led PR and VIP guest relations, cultivating a database of high-net-worth regulars that accounted for 40% of Q4 revenue.
2012 - 2016

Multi-Unit Operations Manager

Nova Restaurant Syndicate
  • Successfully scaled operations from 2 localized bistros to 6 high-volume metropolitan concepts, standardizing SOPs across the portfolio.
  • Deployed Toast POS architecture across all units, enabling real-time centralized reporting and rapid menu agility.
  • Executed a crisis turnaround for an underperforming flagship location, reversing a €150k annual deficit to profitability within 9 months.

Operational Capabilities

Bridging the gap between exceptional guest experiences, stringent financial management, and modern hospitality technology.

Executive Leadership

P&L Management & Budgeting 95%
Concept Development & Launch 90%
Supply Chain & COGS Optimization 85%
Talent Acquisition & Retention 88%

Guest Experience

VIP & Client Relations 98%
Service Standard Architecture 92%
Menu Engineering (Sales Mix) 90%
Event & Banquet Logistics 85%

Hospitality Systems Stack

Expertise in implementing and administrating industry-standard platforms to drive operational efficiency.

Toast POS
Oracle Micros Simphony
SevenRooms
Resy OS
MarketMan
xtraCHEF
Deliverect
Harri (HRIS)

Strategic Case Studies

Real-world examples of concept execution, operational scaling, and technology-driven efficiency improvements.

Modern luxury bar setting

Project Horizon: Multi-Outlet Launch

Led the end-to-end conceptualization, staffing, and opening of three distinct dining venues (Fine Dining, All-Day Brasserie, Rooftop Lounge) within a €40M luxury resort development. Delivered project 2 weeks ahead of schedule.

Systems Implemented:
Oracle Micros SevenRooms Harri
Busy restaurant kitchen pass

The Beacon: Operational Turnaround

Contracted to rescue a failing high-volume seafood concept. Conducted a comprehensive menu audit, renegotiated vendor terms, and implemented stringent waste tracking. Resulted in an 8% reduction in food costs and returning the venue to net profitability in Q3.

Systems Implemented:
Toast POS MarketMan xtraCHEF
Elegant plated dish fine dining

Aura: Michelin-Level Service Design

Orchestrated the front-of-house service choreography for an ambitious tasting-menu concept. Developed the "Silent Service" manual, trained a sommelier team of 4, and integrated guest-preference tracking that directly contributed to regional dining awards.

Systems Implemented:
Resy OS Custom CRM Integration
Takeout delivery preparation

Urban Cloud Kitchen Network

Designed and scaled a delivery-only ghost kitchen operation producing 4 distinct virtual brands. Streamlined third-party aggregator order flow to a single terminal, reducing fulfillment error rates by 95% and lowering dispatch times to under 12 minutes.

Systems Implemented:
Deliverect Square for Restaurants UberEats/Glovo API

Professional Endorsements

Feedback from industry leaders, investors, and executive chefs.

"Alexander possesses a rare combination of front-of-house charisma and back-office financial acumen. He took our struggling flagship property and not only stabilized the P&L but entirely revitalized the team culture. An absolute asset to any hospitality group."

Marcus V.
VP of Operations, Grand Luxe Resorts

"Working alongside Alex during the Azure launch was a masterclass in operations. He shielded the culinary team from logistical chaos, allowing us to focus entirely on the food. His implementation of POS and inventory systems was flawless."

Chef Helene R.
Executive Chef (2 Michelin Stars)

"We hired Alexander to audit our multi-unit portfolio. His strategic insights into our supply chain and labor matrix identified over €200k in annualized savings without sacrificing the guest experience. Highly recommended for any turnaround mission."

Jonathan T.
Managing Partner, Nova Syndicate

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Available for permanent executive roles, strategic consulting contracts, or high-impact freelance missions.

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