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THE ALCHEMY OF SUCCESS

Why Partner With Me?

Operational Alchemy

Fusing stunning aesthetics with hyper-efficient BOH/FOH workflows that maximize your margins without sacrificing the magic.

Experiential Design

Curating every touchpoint—from lighting and acoustics to texture and scent—creating holistic environments guests crave.

Brand Storytelling

Developing deep, authentic narratives that resonate with modern diners and build fierce, cult-like customer loyalty.

Culture & Empowerment

Building resilient team cultures and training programs that turn your staff into passionate brand ambassadors.

COMPREHENSIVE CONSULTING

My Service Offerings

Concept Origination

Market Gap & Competitor Analysis
Creative Moodboarding & Positioning
High-Level Menu Architecture

Interior Styling & Vibe

Lighting & Acoustic Strategy
FF&E Curation & Sourcing
Custom Playlist & Scent Profiling

Operational Blueprinting

FOH/BOH Flow Optimization
Custom SOP & Manual Creation
Strategic Vendor Sourcing

Brand Identity Design

Logo, Typography & Color Palette
Tactile Menu & Coaster Design
Bespoke Uniform Curation

Pre-Opening Training

Hospitality Ethos Immersions
Deep-Dive Menu & Wine Knowledge
Service Recovery & Crisis Management

Relaunch & Turnaround

Secret Shopper Audit & Diagnostics
Menu Engineering & Costing
Re-marketing & Launch Strategy

RECENT CASE STUDIES

Spaces Transformed.

Fine Dining Concept

The Velvet Radish

+40% YOY Revenue

Boutique Hospitality

Lumina Hotel Lobby

98% Occupancy Rate

Artisanal Cafe

Bite & Brew

200+ Daily Covers

Speakeasy Concept

Nautical Noir

Voted Best New Bar

Fast Casual

Siena Pasta Bar

Expanded to 3 Locations

Rooftop Lounge

The Canopy

150% Increase in Events

THE ROADMAP

How We Build Magic.

Discovery & Deep Dive

We begin by unearthing your core vision. Through immersive workshops and market research, we define the 'why' behind your concept, identifying your target audience and the unique market gap we intend to fill.

Conceptualization & Blueprinting

Translating ideas into tangible roadmaps. This phase includes creating visual moodboards, drafting the initial menu architecture, and designing the operational flow to ensure beauty meets immense practicality.

Implementation & Styling

Bringing the brand to life in three dimensions. I source the perfect FF&E, refine the lighting and acoustic strategies, finalize brand collateral, and ensure the physical space perfectly reflects the initial vision.

Launch & Calibration

Executing intensive staff training, conducting soft-opening stress tests, and refining every touchpoint before the grand opening. Post-launch, we review performance metrics to calibrate and perfect the operation.

CLIENT LOVE

Words From The Industry.

"Chloe possesses a rare mix of intense creativity and hardcore operational knowledge. She didn't just make our restaurant look worthy of a magazine; she engineered our kitchen flow to handle double the volume we originally projected. An absolute game-changer for our group."

Julian Rossi

Founder, The Rossi Hospitality Group

"Before bringing Chloe on, our boutique hotel lobby was dead space. She completely reimagined the zoning, introduced a stunning café-by-day, lounge-by-night concept, and trained our staff to deliver five-star service. Revenue from the F&B program has skyrocketed by 300%."

Eleanor Vance

General Manager, Lumina Hotel

"Working with Chloe is an masterclass in hospitality. Her attention to the microscopic details—like the texture of the menus and the specific tempo of the evening playlist—creates an atmosphere that guests can't quite explain, but desperately want to return to."

Marcus Thorne

Chef/Owner, Nautical Noir

Let's Talk Shop.

Ready to elevate your concept? Review the FAQs below or drop me a line directly.

Do you only work with new openings?

Not at all. While I love building concepts from the ground up, a large portion of my work involves turning around existing restaurants or hotels that feel stagnant. We conduct a deep-dive audit and implement strategic changes to revitalize the brand and boost profitability.

What is your typical project timeline?

Timelines vary wildly based on scope. A pure brand identity and menu design project might take 4-6 weeks. A full-scale concept development from dirt to grand opening typically spans 6 to 12 months. I only take on a limited number of clients per year to ensure dedication to these timelines.

Do you handle the physical construction?

I am not a licensed architect or general contractor. However, I act as your creative director and operational advocate during the build-out. I work directly alongside your architects and contractors to ensure the physical build aligns perfectly with the brand vision and operational flow we designed.

Where are you based, and do you travel?

I am currently based in New York City, but my services are available globally. I regularly travel for site visits, vendor meetings, and critical pre-opening training periods. Travel logistics and expenses are calculated during our initial proposal phase.