Redefined the entire linguistic identity for a legacy B2B logistics platform. Transitioned their tone from 'corporate sterile' to 'authoritative partner'.
Impact: 45% increase in trial-to-paid conversions.
Architected a 5-part psychological email sequence addressing core user anxieties regarding financial data security during onboarding.
Impact: Recovered 30% of abandoned signups.
Conducted qualitative user interviews to identify friction points. Rewrote error states, tooltips, and CTA microcopy to provide immediate clarity.
Impact: Reduced checkout abandonment by 18%.
Authored the cornerstone long-form sales page for a $2k technical boot camp, focusing on career transformation over feature listing.
Impact: Generated $1.2M in launch week revenue.
"Julian possesses a rare ability to translate dense, highly technical product features into compelling human narratives. His copy doesn't just read well; it actively drives our bottom line."
"Working with Julian elevates the entire design process. He understands that copy dictates layout, not the other way around. His UX writing instincts are flawlessly empathetic."
"A strategic thinker who consistently challenges assumptions with data. Julian's A/B testing methodologies revolutionized how we approach landing page optimization."
University of Washington | 2011 - 2015
Focus on behavioral economics and semantic framing in decision making.
CXL Institute | Certified 2019
Rigorous training in quantitative research, heuristics analysis, and advanced A/B testing protocols.
NN/g | Certified 2021
Specialization in UX Writing, interaction design, and human-computer interaction principles.